Privacy policy

This policy explains how Zhucheng Innotech Food Machinery Co., Ltd. ("INNOTECH", "we") handles personal data collected through www.cn-innotech.com.

Who is responsible

Zhucheng Innotech Food Machinery Co., Ltd., Zhujia Village Industrial Park, Huanghua Town, Zhucheng, Shandong, China. Contact: info@cn-innotech.com.

What we collect

• Information you submit in our inquiry form: name, email or WhatsApp number, and the technical details you choose to share (material, batch size, output target, destination country, power supply, message).
• Information you send us directly by email, phone or WhatsApp.
• With your consent, usage data collected through cookies and analytics tools (pages visited, device and browser type, approximate location, how you arrived on the site).

Why we use it

• To answer your inquiry, size equipment and prepare quotations — based on your request and our legitimate interest in responding to business enquiries.
• To measure and improve the website and our advertising — only if you accept analytics and advertising cookies.

Who we share it with

We do not sell personal data. We use service providers that process data on our behalf: a form-processing service that delivers inquiries to our inbox, Google Analytics and Google Ads (only with your consent), and our website hosting provider. Some of these providers may process data outside your country.

Cookies

Essential functions of this site work without tracking cookies. Analytics and advertising cookies are set only after you click "Accept" in the cookie banner. You can change your choice at any time by clearing this site's data in your browser, after which the banner will appear again.

How long we keep it

We keep inquiry correspondence for as long as needed to handle your request and any resulting business relationship, and as required by law. Analytics data is retained according to the settings of the analytics provider.

Your rights

Depending on where you live (for example under the EU/UK GDPR), you may have the right to access, correct or delete your data, object to or restrict processing, withdraw consent, and complain to a data-protection authority. To exercise these rights, email info@cn-innotech.com.

Changes

We may update this policy. The latest version is always published on this page.